Shipping information

Shipping policy

Amandine Sayre orders are shipped within 2-5 business days from Monday to Friday.

International shipping

All orders shipped outside of the EU are subject to additional shipping charges. Any import duties and taxes that are charged when the parcel reaches the destination country, are the responsibility of the recipient. If you have questions related to customs charges please contact your local customs office.

Processing + delivery times

Orders are processed, shipped and delivered Monday through Friday only. Orders are not processed, shipped or delivered on national holidays. All orders placed on Saturday, Sunday or on a national holiday, will be processed the following business day.

Returns

All returns must be unworn, unused and in original condition. Request for return or exchange must be made within 14 days of receiving the order. Please email ask@amandinesayre.com with your order information and a brief reason for your exchange and we will send you an approval number. We have the right to refuse returns that are not in original condition.

Returns must be postmarked within 7 days of the date your item was delivered and shipping must be paid for by the customer.

Please ship to:
Amandine Sayre
ATTN: Web return
M. Valanciaus 7-45
Vilnius, Lithuania
LT-03158

Your account will be credited, less any shipping costs, within 5 business days of return receipt. You will be emailed a return confirmation at that time. All refunds will be issued in the same form as original payment.

Clients are responsible for return shipping charges. If there was a mistake on the part of Amandine Sayre, or in the case an item was faulty or damaged, client will be reimbursed for both delivery and return shipping charges. Amandine Sayre is not responsible for any return packages not received.

Please note that we do not accept liability for shipping loss or damage of returned goods. We cannot refund international duties and taxes. For more information on reclaiming international duties and taxes, please contact your local customs bureau.

Sale items and items purchased using a promotional code are final sale cannot be returned or exchanged.